Terms of Service for Graphic Design

§1 Definition of the Scope of Graphic Design Services

The basic price stated in the offer includes the creation of a design, which is understood as: formatting and arranging elements on the page, proposing a background and decorative graphics, arranging everything into a readable and impressive form.

Thus, the following services are not included in this price and are charged separately:

• transcribing text from paper to electronic form
• scanning
• taking photographs of provided products
• searching for photos, cliparts, etc.
• cutting out elements from the background
• creating photomontages and more advanced digital photo and image processing
• cutting out and vectorizing logos
• drawing any more complex vector forms, such as drawings, pictograms, symbols
• drawing route maps

§2 Definition of the Offer Price

The initial price stated in the offer may increase if there are changes to the provided materials and/or assumptions at the design stage. Acceptable corrections without extra charge include simple changes such as correcting typos, subtle adjustments in the arrangement of elements, without significant changes in the volume of individual elements. Prices for additional paid services [see §1, §3, §10].

§3 Requirements for Provided Materials

The client is required to provide a complete set of necessary materials in a readable and coherent form. Materials include:

• all text to be included in the project, such as content, information, advertising slogans, company data, etc.
• photos
• logos
• maps
• any other materials to be used in the project

All materials provided by the client must be checked and final. Any changes to materials during or after the project will result in increased workload and an increase in the agreed basic price.

§4 Method of Providing Text

Text should be provided in an editable electronic format (e.g. .doc, .txt, email). If the text is provided in paper form, a transcription fee will be charged [see §1].

§5 Method of Providing Graphic Elements

Photos, logos, and other materials (images, graphics, etc.) should be provided in electronic form.

Photos - the recommended resolution is at least 250 dpi (at target dimensions or larger).

Logo - should be in a vector format (scalable) such as CDR, PDF, EPS, AI. It is possible to provide the logo in bitmap form with a resolution of no less than 300 dpi (at target dimensions or larger), but it will then be placed on a white background or in a rectangular frame with a white background. If the white background needs to be removed, an additional fee will be charged [see §6].

If photos or logos are provided in paper form, a scanning and processing fee will be charged [see §1].

§6 If Suitable Photos for the Project Are Missing

If the client does not have suitable photos, we recommend using free or paid online services, which can be found at www.bluevertigo.com.ar/bluevertigo.htm. At the client's request, Printhub can search for and provide appropriate photos for the project at an additional charge [see §1].

§7 Guidelines for Project Expectations

In addition to materials, the client is required to provide a simple mockup of the project (described sheet of paper or text document) with the placement of individual elements from the provided materials such as text, photos, maps, logos, etc., or provide Printhub with as much information as possible about their preferences regarding colors and the overall appearance of the designed material. All initial comments will help to create the project efficiently and without unnecessary time consumption on both sides for possible corrections. Thus, the project concept must be well thought out by the client in advance. Any change in assumptions during or after the project will result in increased workload and an increase in the agreed basic price. If the client has no concept and no initial comments, they may rely on the designer. However, they must be prepared for additional charges in the event of time-consuming corrections and changes to the proposed project version.

§8 Method of Providing Corrections

After receiving the final version of the project, the client is required to review it thoroughly (check the content and appearance) and prepare a list of corrections to be made in points. The list of corrections should be clear and coherent and sent in one email or delivered to Printhub. If the client edits the corrections in an unclear, chaotic manner, sends them in parts, or the next corrections contradict the previously dictated ones, additional charges will be applied according to the additional workload. If the corrections mean changing previously accepted assumptions, an additional charge will be applied [see §2, §3].

§9 Acceptance of the Project for Printing and Responsibility

The client is required to thoroughly check all content for both editorial and factual errors and the appearance of the project in each subsequent version sent. If no corrections are made, the client accepts the project by sending an email confirmation of acceptance of the received template or signing the acceptance at Printhub. Acceptance of the project for printing closes the process of making changes finally; all subsequent corrections are charged additionally depending on the status of the order and the required workload. After the client's acceptance, they bear full responsibility in the event of errors in the printed work that were not indicated at the design stage.

§10 Costs of Additional Services

The cost of all additional services and charges mentioned in §1 - §8 depends on the time spent on performing the activity and amounts to 200 PLN net + VAT per hour of work. Each additional charge is estimated in advance by Printhub, and the client is informed about it before the activity to which it relates.

§11 Design Work in the Presence of the Client

The cost of designing in the presence of the client (at Printhub) is calculated separately from the project price and amounts to 200 PLN + VAT for each hour of work. The cost of the project can be replaced by the cost of work calculated by the hour, provided that the project is carried out in the presence of the client from the beginning to the end of the design work.

§12 Copyright to Materials Provided by the Client

The person commissioning the project declares that all materials provided to Printhub for the purpose of the project are their property or they have the right to use them. If the provided materials conflict with the copyright law (i.e., they are someone's property and are used without the owner's consent), the client bears full responsibility. Printhub has the right to refuse to use the materials provided by the client if there is a suspicion that the materials are not being used legally.

§13 Copyright to the Created Project

According to the Act of February 4, 1994, on Copyright and Related Rights (Journal of Laws 1994 No. 24 item 83), the source file of the project is the property of Printhub. The client may use the project created on their behalf for printing or receive it in an unaltered TIFF bitmap format with a resolution of 300 dpi. If the client wishes to obtain the source file of the project to make changes without involving Printhub, they must purchase the copyright. The cost of creating the graphic design does not entitle the client to obtain the source files (i.e., the layout in an electronic assembly program such as Corel, Adobe, etc.). Printhub archives completed graphic designs for its own use and can use them in the event of receiving an order to continue design work.